Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Meet a Kitten: Anna



Have you ever called Catbird and heard a cheerful voice greet you on the other end? Or perhaps you had a question about a rad ring, so you shot an email over to us and received a friendly reply. Well, chances are you spoke with our E-Commerce Manager, Anna. 

In the first edition of Meet a Kitten, we take a stroll around the neighborhood with Anna (and her ever-rambunctious chocolate lab Willy) to learn a bit more about her. Ya know, aside from her being a walking encyclopedia of all things Catbird, and all.


Job Title: E-Commerce Manager
Length of Time at Catbird: 3.5 years
Hometown: Pleasantville, NY 
Astrological Sign: Scorpio
Current song or album that you have on repeat: Tobias Jesso Jr. "Goon"
Most vivd childhood memory: Motorcycle camping with my dad
Hidden Talent: Grandma dancing
What are you reading?: The Goldfinch, though it's kinda boring and slow... 
Favorite film: The Dreamers
Most visited neighborhood hangout: Lucky Dog or Old Stanley's 
Staff Pick: Sweet Nothing choker, Nova Charka perfume, Russian Caravan incense, Her Diamond Eyes ring, Goe Oil and John Derian Crescent Moon Plate.





The Sweetest Note


We always feel thankful for having the nicest customers but today we are feeling extra thankful because in the midst of the holiday craze, a customer left us this - the sweetest note of all time. So we thank you for not only taking the time to write to us but for putting a smile on each of our faces today!

And we are very, very proud of our beautiful customer service staff both in store and behind the scenes for making Catbird happen each and every single day! xoxoxo Catbird
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